It’s a phrase coined by Pope Francis. I don’t know how it will end up as part of his legacy, but it ought to be prominent. He was pointing to opening our hearts, referring to our tendency to be desensitized to the world’s suffering and the consequences that desensitization leads to.
It is a phrase we ought to remember and it holds a meaning we ought to practice. It is not a matter of its having been said by a Catholic pope, its meaning is far too universal for that. It captures what it means to be a decent human being, a growing human being, a better human being, a human being who contributes to the making of a world with more compassion, understanding, tolerance, justice and equality. It not only encapsulates one of our problems, it shows us its answer.